Hello,
I have posted a support request on Discord last week, but have not yet received a reply. I am having issues with the 737 CDU, which I purchased from Sismo Soluciones in November 2022.
The unit has become a little unresponsive with inputs with the LS keys, often duplicating the inputted data. eg. when I press a key to input an ICAO for example, or add a value of some description, a letter is often repeated. Sometimes I have to press the key twice before it registers. This is very annoying because it happens multiple times while configuring the CDU before a flight. This was never the case when I purchased the unit about two years ago.
I produced a very complimentary video on my YouTube channel after a year of operating the unit, so it has come as a surprise to find this issue now. The unit was expensive and I feel disappointed that this is happening. I’m unsure whether this is a software issue or something that can be remedied. Some help with this would be appreciated. Thanks.